For
Those Using Landfill Wheeled
Bins
Q. Won't
there be problems with
smells and flies in
my landfill waste during
the two weeks between
collections in the
summer? Isn't it a
health hazard to leave
rubbish uncollected
for so long?
No. We are providing
you with a weekly collection
of food waste. In
fully utilising this service,
you should not experience
problems of this nature.
Q.
Why are wheeled bins only
being used in some properties?
As
part of the Stanleys scheme,
half of the properties
will remain on sack collections
for their landfill waste
with the other half due
to receive wheeled bins. This
will enable us to analyse
how the 2 systems operate,
the levels of waste collected
and the types of issues
residents encounter.
Q.
What do I do if I do not
have the space to store
a bin?
Before
any containers are delivered
you will receive a leaflet
informing you whether you
are to receive a wheeled
bin or remain on bag collections.
If
on receipt of this you
feel there are issues
in terms of storage or
access etc. please ring
our helpline on (01453)
754317.
Q.
What do I do if my bin
is stolen?
If
your
bin is stolen, please contact
our helpline on (01453)
754317. We strongly
advise you to clearly identify
your bin as soon as it
has been delivered.
Q.
What about cat and dog
waste?
This
is not permissible in your
new food waste bin. You can either
flush this down your toilet
or double bag it or place
it in with your normal
household waste.
Q.
My bin is full. What should
I do?
Please try to slim
your bin by recycling as
much as you can. Also,
please look at the type
of waste you are producing
to see if you are able
to reduce the level of
packaging when you shop
in the future. Please
feel free to take any extra
waste that cannot be recycled
and will not fit into your
bin to the Household Waste
Recycling Centre at either
Pyke Quarry, Horsley of
Hempsted in Gloucester. Please
note that waste placed
by the side or on top of
your wheeled bin will not
be collected.
Q. Does
it matter if the lids will
not shut on my bins?
Yes.
Lids that are not closed
tightly on collection have
been known to swing open
prematurely whilst being
hoisted up at the rear
of the vehicle for emptying.
This has resulted in the
machinery becoming jammed
or the bin falling into
the hopper. Health and
Safety issues prevent the
bin being recovered and
it is crushed along with
the rest of the load requiring
the bin to be replaced.
Q.
If my household has exceptional
circumstances (large
family / medical problems),
can I request a larger
bin?
We
accept that some households
may have circumstances
that will need special
consideration. If
you feel that you may need
additional assistance please
contact our helpline on
(01453) 754317 or email recycling@stroud.gov.uk. All
requests will be considered
on a case by case basis.
Q. If
I have a wheeled bin and
put out additional
rubbish out in black
sacks will it be collected?
No.
If you recycle and home
compost all you can, the
bin provided should be
adequate to deal with your
landfill needs.
Q. How
do I keep my new bin clean?
The
bin can be cleaned by turning
it on its side and using
a long handled brush and
soapy water. As to
periodic cleaning this
will depend on how long
it takes to become dirty.
By putting your refuse
in bags before placing
them in the grey wheeled
bin, it will both empty
easier and remain cleaner
for longer.
Q.
What happens to the wheeled
bin if I am moving house?
The
bins are intended to stay
with the property and should
not be taken away when
you move.
Q. Where
do I put my bin out
for collection?
At
the kerbside
Q.
Do the new wheeled bins
contain micro chips?
No.
We have no intention of
chipping the bins unless
we are forced to do so
by law. Our view is that
people should want to recycle
rather than be made to
do it.
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